Microsoft finally officially released Windows 10 Mobile. Great. It took them almost 4 months between the release of the Lumia 950 and its not so stable version of Windows 10 Mobile, and the official release last week. And they successfully screwed everything again.
After the big mess of the Windows Phone 7.5 to Windows Phone 8 update, Microsoft stated that all phone running Windows Phone 8 will be updated to Windows 10. (Not Windows 10 Mobile yet).
@Kalars07 We plan to upgrade all Windows Phone 8 devices to Windows 10 in the future :)— Lumia (@Lumia) November 13, 2014
Guess what? It is a big mess again.
Not all the Windows Phone 8 devices will receive the update, only 15 Lumia will receive the update. If you have a Lumia in the x20 series, you can forget about it. Meaning no update for the Lumia 1020, Lumia 520, Lumia 920. It also means no update for Lumia Icon, and no update for my beloved Lumia 925. Which by the way runs fine with the Windows Insider Preview builds. I've only listed here Lumia devices, but it is the same for HTC devices or Blu devices. Microsoft please, stop making promise you can't keep.
Quick comparison, take the Lumia 925, it was released on June 2013, almost 3 years ago, it was released with Windows Phone 8 GDR 2, (Nice naming by the way), and it received these updates:
- Windows Phone 8 GDR 3
- Windows Phone 8.1
- Windows Phone 8.1 Update
And nothing more, it was never updated to Windows Phone 8.1 Update 2. A total of 3 updates.
Now, take the iPhone 4S, release on October 2011, 4.5 years ago, it was released with iOS 5. Here is the list of available updates:
- iOS 5.0.1
- iOS 5.1 (and 5.1.1)
- iOS 6.0 (and 6.0.2)
- iOS 6.1 (and 6.1.1, 6.1.2, 6.1.3)
- iOS 7.0 (and 7.0.2, 7.0.3, 7.0.4, 7.0.6)
- iOS 7.1 (and 7.1.1, 7.1.2)
- iOS 8.0 (and 8.0.2)
- iOS 8.1 (and 8.1.1, 8.1.2, 8.1.3)
- iOS 8.2
- iOS 8.3
- iOS 8.4 (and 8.4.1)
- iOS 9.0 (and 9.0.1, 9.0.2)
- iOS 9.1
- iOS 9.2 (and 9.2.1)
- iOS 9.3
The iPhone 4S received a total of 35 updates, only 14 if I exclude the x.x.x releases. During the 3 year life of the Lumia 925, the iPhone 4S received 11 major updates, and 3 new OS version. I won't bet on it getting iOS 10, but why not?
I really really like my Windows Phones, but Microsoft clearly needs to learn from Apple on this one. Not being able to support phones released less than 3 years ago, that are at least as powerful as phones released after, (Lumia 735 for example) which will received the update is a shame.
Microsoft is unable to update all Lumia, O.K., but it seems they also doesn't know how to easily push the update to customers. To update to Windows 10 Mobile, you have to download an app.. You cannot get the update right from the "update my phone" menu, you need to install the Upgrade Advisor app, that will check that the update is available for your Manufacturer/Carrier/etc... and it will also help free space on the device to successfully install the update.
I'd really like to know how many Windows Phone users, will discover they have to install an app to get an OS update. Maybe it will change over time, but right now, as I tested on my wife's Lumia 735, if you check for update nothing appears, you install the app, run it, and you get a message saying the update is available and you can install it. What. The. Fuck.
Not only Microsoft doesn't update all Lumia as promised, but they make the update as hard as possible to found.
I've followed the iPhone since the release, you might not like Apple, but the way they update the iPhone, is way better. Right now for Microsoft it even seems worse than Android.
Microsoft, good luck with Windows 10 Mobile.